Agentic procurement from intake to purchase order.
Digital workers take every indirect request from intake to purchase order, reviewing, sourcing and negotiating it inside Coupa or SAP Ariba, so your team directs the work instead of processing it.
Autonomous indirect procurement made real
Digital workers run intake, policy review, sourcing, negotiation and the purchase order today, inside Coupa or SAP Ariba, on every request in scope.
- 1,000,000+ requisition checks run in production since March 2026
- Under a day from request to purchase order at our deepest deployment
- Volume grows with no new headcount, and your team sets the rules

Sourcing routes decided by your rules
Every requisition is reviewed against the whole rulebook, then routed the way your category strategy says: a contract supplier, a competition or a single source.
- Every request in scope, with no value threshold and no sampling
- Anything wrong goes back to the requester in the same conversation
- Competitions run on the buys your team never had time for

Negotiated before the PO and on record
Digital workers negotiate price, payment terms and delivery before the PO exists, then write the outcome back to Coupa or SAP Ariba with its decision trail, measured against the baseline finance set.
- Every single-source request negotiated, not just the ones a buyer could reach
- Savings reported monthly against your own baseline, with nothing rebuilt by hand
- Buyers keep the sourcing decisions that need their judgment

The digital workers that run the journey
In the order a request meets them, from intake to purchase order. Procurement chooses which ones run and where.
Intake Agent
Turns a request in plain words, in Teams or your P2P, into a clean, correctly coded requisition and hands it on.
Alignment Agent
Turns your policies and strategy into one rulebook, checks every request against it and gives every digital worker its rules.
Single-Source Negotiation Agent
Negotiates every single-source requisition before the PO exists, for better price, payment terms and working capital.
Tactical Sourcing Agent
Runs the RFQ, drives the competition and negotiates the final terms on buys your team never had time to run.
Advanced Sourcing Agent
Runs the multi-round events your buyers used to carry alone, built on your category strategy.
Post-Sourcing Negotiation Agent
Takes the bids from your closed RFx and negotiates a final offer with every shortlisted supplier before you award.
“With Pactum, you’ll be able to accelerate deal cycles, align with real-time market data, reduce your administrative overhead, and expand your partnership and growth potential.”
What procurement leaders did with it
Published stories where the customer says what changed.
- Customer story: How Honeywell is running autonomous procurement at enterprise scale
2,500+autonomous negotiations
- Customer story: How SUEZ eliminated manual requisition checks
90%cut in requisition cycle time
- Article: How enterprise procurement leaders are putting AI to workAhold Delhaize USAWeeksto ROI at Ahold Delhaize USA
Frequently asked questions about autonomous indirect procurement for CPOs
How can a CPO increase procurement savings without adding headcount?
A CPO increases savings without adding headcount by giving every request a commercial conversation, not only the ones a person has time for. Pactum's AI agents decide the commercial route on every request in scope and negotiate or compete it. The savings come from spend that was never negotiated before, and the team does not grow with the volume.
Where are the savings in indirect procurement?
The savings in indirect procurement sit in the requests that go to purchase order at the first price quoted. 70% of never-negotiated requests hold a saving, worth up to 8%. On the buys Pactum negotiates, the average saving is 11% on tactical buys that closed with a saving and 4.7% on the single-source deals it wins.
What is autonomous indirect procurement?
Autonomous indirect procurement is AI agents running indirect buying from the request to the commercial outcome. They turn your policies and category strategies into rules, check every request against them, decide how to buy, and negotiate it inside Coupa, SAP Ariba or Pactum. Your team touches only the decisions that need judgment. Read Autonomous Indirect Procurement for the full picture.
Do suppliers negotiate with AI?
Suppliers do negotiate with Pactum's AI agents, at scale. They get clear options and a fast answer instead of silence, and every offer stays inside the limits you set. Pactum works with 60+ global enterprises.
We already have Coupa or SAP Ariba. What does Pactum add?
Pactum adds the work that Coupa and SAP Ariba route to your team. Teams is the front door, your P2P is the record, and Pactum does the work. AI agents check the request, decide the commercial route, negotiate it and write the outcome back, so nothing is re-keyed. See integrations.
How are the savings measured so finance accepts them?
The savings are measured against your own baseline and reported every month. Every negotiated outcome is written back to the P2P with the decision trail, so finance can verify each saving on the transaction. There is nothing to rebuild at quarter end.
What happens to the procurement team?
The review task goes and the judgment stays with the team. Category managers set the strategy and AI agents run it on every request. Buyers keep the sourcing events that need a person. At SUEZ, 80% of manual reviews were eliminated and 10%+ of buyer time was freed for strategic sourcing.
How do we get started with Pactum?
You get started with Pactum on one category, one region or one business unit, in three steps: observer mode, advising and acting. In observer mode, AI agents check every requisition in Coupa or SAP Ariba and change nothing, so you see where requests break policy. When advising, they tell the requester what is wrong and how to fix it. When acting, they approve, fix or escalate requests once your team agrees with their verdicts.
Is our data safe with Pactum?
Pactum hosts your data on Google Cloud in the US or the EU, encrypted at rest and in transit. Pactum does not train any model on customer data, and suppliers never see other suppliers' bids or your target. Pactum is SOC 2 Type 2 compliant and ISO/IEC 27001:2022 certified. See the Pactum Trust Center.
Which spend does Pactum work on?
Pactum works on indirect spend: the goods and services a company buys to run itself, such as IT, facilities, MRO and professional services. AI agents run each request end to end, from intake and the policy check to sourcing, negotiation and the purchase order, inside Coupa or SAP Ariba where each agent is live. That includes the requests outside your catalog and contracts, where no price was agreed in advance.
Can Pactum's AI agents handle services and complex purchases?
Pactum's AI agents handle services as well as goods, and your team decides which categories they take. A request for a marketing agency comes in with its scope of work, and the Intake Agent checks the category, payment terms and supplier record before it raises the requisition. You set which categories and value bands go to competition, and anything outside the rules goes to a named buyer.
Who controls what the AI agents do?
Your procurement team controls what the AI agents do. Your policies and category strategy become the rules, and buyers set the targets, the limits and which terms can be negotiated. Anything outside the rules goes to a named person with the reason attached. Every decision is written back to Coupa or SAP Ariba with its trail, so you can see why each request was approved, fixed or negotiated.
See one request run from intake to purchase order.
Bring one requisition from your own queue. The demo takes it end to end.



