Customers
Enterprise procurement,
already autonomous
50+ global enterprises run $55B of spend through Pactum. These are their results, in their own words.
Results our customers have published
All stories
Every story, in one place
Case studies and articles where our customers tell you what changed.
- Customer story: How Honeywell is running autonomous procurement at enterprise scale
2,500+autonomous negotiations - Customer story: How SUEZ eliminated manual requisition checks
90%shorter requisition cycle times - Article: How enterprise procurement leaders are putting AI to workAhold Delhaize USAWeeksto ROI at Ahold Delhaize USA
- Article: The procurement campaign that gets you better commercial terms
82%of suppliers preferred negotiating with Pactum over a human - Article: 5 reasons why suppliers prefer negotiating with AI
90%of suppliers called it the easiest negotiation they ever had - Article: How a Center of Excellence can scale procurement without adding headcount80%supplier engagement at Honeywell
Trusted by 50+ global enterprises
$55B of spend under management.
Your spend could be the next story.
See a digital worker run a negotiation on a request from your own queue.
Frequently asked questions about Pactum customers
Which companies use Pactum?
More than 50 global enterprises run $55B of spend through Pactum, including Honeywell, SUEZ, Ahold Delhaize USA, Walmart, Veritiv, Otto Group, Coupang, Linde and Greencore.
What results do Pactum customers see?
It depends on the use case. Honeywell has run 2,500+ autonomous negotiations and improved payment terms by 10%. SUEZ cut requisition cycle times by 90% and eliminated 80% of manual reviews. Across use cases and categories, organizations typically see cost reductions of 1 to 7%.
How quickly do customers see results?
Most organizations see initial results within 60 to 90 days. Ahold Delhaize USA saw ROI within weeks. Full impact builds over 6 to 12 months as digital workers reach your whole supplier base and renewal cycle.
Do suppliers accept negotiating with AI?
Yes. When Walmart ran a campaign to standardize payment terms, 82% of suppliers said they preferred negotiating with Pactum over a human. At Veritiv, 90% of suppliers called it the easiest negotiation they ever had.
Does Pactum replace the procurement team?
No. Your team sets the strategy, the limits and the approvals. Digital workers run the routine negotiations and checks inside those limits, and buyers step in on the exceptions and the relationships that need a person's judgment.