Where procurement and digital workers together.

Deploy digital workers trained on your strategy to run indirect procurement for you.

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Replace your BPO or outsourced services for indirect procurement with autonomous digital workers.

  • 122,000+requisitions a year absorbed, no added headcount
  • 60+Global 2000 enterprises under management
  • 45%average saving rate on requisition negotiations
  • 24/7/365negotiation across every time zone
  • 1 daystart to value

Just chat, and get what you need

Requesters describe what they need in plain language, in Teams or your P2P. Digital workers turn it into a complete, correctly coded request.
  • Natural language in, a correctly coded requisition out
  • Reads attached quotes and pulls out line items, pricing and terms
  • GL code, cost centre and supplier record worked out automatically
Intake Agent
<1 dayPR to PO, start to finish
Illustration: a requester asks for a marketing agency for the Project Z rebrand and attaches the scope. The procurement assistant checks category, payment terms and the supplier record, drafts requisition 24771 and routes it to a request for quotation with four more approved suppliers

Every request checked, no thresholds

Checked against your policies, contracts and suppliers before anything moves. If something's wrong, a digital worker works it through with the requester, in the same conversation, until it's right.
  • No value threshold and no sampling, every request gets the same scrutiny
  • Coding, GL, cost centre and supplier records fixed before the PO exists
  • Requesters fix their own mistakes at the source, no buyer involved
Alignment Agent
100%of purchase requests reviewed, corrected and made compliant
Illustration: a policy check on requisition 1599, sixteen policies checked, eleven passed and five flagged, with a counterparty name being fixed, payment terms advised on and renewal governance being fixed

A digital worker applies your strategy and decides

Reading your category strategy, a digital worker picks the commercial route for every request: an existing contract, the one supplier who can do it, or a competition.
  • Existing contract, single-supplier negotiation, or competition, decided automatically
  • Single-source requests introduced to competition before they are awarded
  • Quotes collected and compared without a buyer chasing them
70%of never-negotiated requests hold a saving, worth up to 8%
Illustration: a facilities request routed to a competition from the category strategy, with five approved suppliers suggested, two strong matches and three good

Price, payment terms, SLAs and rebates, traded off together

A digital worker weighs price against payment terms, SLAs and rebates at once, not one variable in isolation, and every trade stays inside the limits you set.
  • Negotiating around the clock, not tied to a buyer's calendar
  • Price against payment terms, SLAs and rebates, weighed together, not one at a time
  • Every offer follows the guardrails you configured
2-7%improvement on under-managed spend
Illustration: a supplier negotiation in the portal. The supplier offers $10,400 at Net 45, the negotiation agent replies with three offers trading price against payment terms. No other supplier's bid is disclosed

Works like your best reviewer, every time

Tested against your own reviewers before it's ever allowed to act alone. Every check and offer is recorded and explainable.
  • Tested against your own reviewers' decisions before it earns any autonomy
  • Every check, correction and offer recorded and explainable
  • SOC 2 Type 2 compliant and ISO/IEC 27001:2022 certified
  • Data encrypted in transit and at rest
Visit our Trust Center
99%agreement with your own reviewers before it acts alone
Illustration: the policy library with four policies in sync, and the policy assistant asking what policy to create in plain language, with three starting points and one drafted

Meet your Indirect Autonomous Digital Workers

  • The front door

    Intake Agent

    Turns a request in plain words, in Teams or your P2P, into a clean, correctly coded requisition and hands it on.

    Intake Agent
  • Every request

    Alignment Agent

    Turns your policies and strategy into one rulebook, checks every request against it and gives every digital worker its rules.

    Alignment Agent
  • Single source

    Single-Source Negotiation Agent

    Negotiates every single-source requisition before the PO exists, for better price, payment terms and working capital.

    Single-Source Negotiation Agent
  • Competitive RFQ

    Tactical Sourcing Agent

    Runs the RFQ, drives the competition and negotiates the final terms on buys your team never had time to run.

    Tactical Sourcing Agent
  • Advanced sourcing

    Advanced Sourcing Agent

    Runs the multi-round events your buyers used to carry alone, built on your category strategy.

    Advanced Sourcing Agent
  • Post sourcing

    Post-Sourcing Negotiation Agent

    Takes the bids from your closed RFx and negotiates a final offer with every shortlisted supplier before you award.

    Post-Sourcing Negotiation Agent

Ready to change how you buy?

Digital workers are ready to run your indirect procurement end to end.

Get a demo

Indirect procurement, handled for the entire enterprise

  • Procurement

    Policy review, requisition chasing and quote collection stop consuming the week. Your team works on category strategy, supplier relationships and cross-functional engagement instead.

    See customer results
  • Finance

    Cleaner requisitions reduce off-contract spend and protect negotiated pricing, while extended payment terms improve DPO and make committed spend visible rather than inferred after the fact.

    Payment terms campaigns
  • Requesters

    No more kickbacks and re-submissions. Issues are auto-corrected or explained in plain language, so the business gets what it needs in minutes rather than days.

    Policy checks on every request

Why teams choose Pactum

Plenty of software routes your request to a queue. These digital workers decide what happens to it and get on with it, covering the whole path, not one step of it.

Yours to control
Advisory to autonomous
Your policies, your limits
A buyer checkpoint every time
Invisible
Runs in your P2P
No new UI to learn
No workflow disruption
Auditable
Every decision recorded
Explainable outcomes
SOC 2 Type 2 compliant
ISO/IEC 27001:2022 certified
Global
Multi-language
Multi-currency
Local policy sets
End to end
Policy checks
Decides how to buy
Autonomous negotiation
“With Pactum, you’ll be able to accelerate deal cycles, align with real-time market data, reduce your administrative overhead, and expand your partnership and growth potential.”
Matt Duffy · Vice President and Chief Procurement Officer · Honeywell

Indirect spend, finally under control

See how Pactum checks, decides, sources and negotiates every indirect request, end to end.

Get a demo

Frequently asked questions about autonomous indirect procurement

What is autonomous indirect procurement?

Autonomous indirect procurement means digital workers run indirect buying from request to negotiated agreement. With Pactum they take the request, check it against your policies, decide how to buy, then source and negotiate it, inside Coupa, SAP Ariba or Pactum. They work to limits you set and record every decision. Read What is Autonomous Procurement for the full picture.

What is a digital worker in procurement?

Most AI in procurement drafts, summarises or recommends, and a person still does the work. A Pactum digital worker is an AI agent that does the work itself, inside your systems and within your strategy and limits. It works alongside your people where judgement is needed, and you choose how much it does on its own.

Which digital workers does Pactum have for indirect procurement?

Six, one for each moment in a buy. The Intake Agent turns a request into a coded requisition. The Alignment Agent checks it against every policy. The Single-Source Negotiation Agent, Tactical Sourcing Agent, Advanced Sourcing Agent and Post-Sourcing Negotiation Agent negotiate and source it, depending on the buy.

Can digital workers replace outsourced or BPO procurement services?

Yes, for indirect procurement. Digital workers take on the policy review, requisition chasing, quote collection and negotiation that are often outsourced. Pactum digital workers absorb more than 122,000 requisitions a year with no added headcount.

Where are the savings in indirect procurement?

In the buys that go straight to PO without anyone negotiating them. 70% of never-negotiated requests hold a saving, worth up to 8%. Digital workers negotiate price, payment terms, SLAs and rebates together, and every trade stays inside the limits you set.

Is it secure and auditable?

Yes. Pactum is SOC 2 Type 2 compliant and ISO/IEC 27001:2022 certified, and data is encrypted in transit and at rest. Every check, correction and offer is recorded and explainable. See the Pactum Trust Center.

How do teams get started?

Most teams start with one focused workflow in the Pactum Suite, which needs no integration, and prove the value there. They then connect Coupa or SAP Ariba. Integration setup is self-service, and most customers are live in two to four weeks. See integrations.