Cookie Policy

Last updated and effective date: September 1, 2021

This Cookie Policy supplements Pactum’s Privacy Policy and describes cookies and similar technologies (hereinafter as Technologies) which may be used by Pactum on its website or in its chat environment and how these Technologies may be administered.

Please note, that from time to time we may change the Cookie Policy, so it is important for you to check whether we have done any changes in this Cookie Policy. Please see the date at the top of the page, to see, when this Cookie Policy was changed.

Should you have any questions or requests in relation to this Cookie Policy, you can contact us:

United States

  • 800 W. El Camino Real, Suite 180
    Mountain View, California 94040
    +1 (650) 293-0397

Europe

 

Type of Technologies

  • Cookies. Cookies are small bits of information that are placed on your computer or mobile device. Cookies remember information about your activities on our website to make your visits more enjoyable and valuable to you by providing a customized experience and recognizing your preferences when you visit our website or use our application. If you‘ve chosen to disable cookies on your browser or mobile device, some of the functionality of our website may be lost. Certain of our web pages, particularly those that require a login and password, require that cookies be enabled in your browser and cannot be used when you have disabled cookies in your browser.We use this information to make our website operate efficiently, to improve user experience on our website, and to understand website traffic and how our website is being used.
  • Cookies and Third-Party Tracking. We participate in behavior-based advertising. This means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests. The advertising may appear on our website, or on other websites.
  • Web Beacons, Clear Pixels, or Pixel Tags. A web beacon (also called a pixel tag or a clear GIF) is a small graphic image placed on website pages, e-mails, advertising, and other marketing communications that can be used for such things as recording the pages and advertisements clicked on by users, or tracking the performance of e-mail marketing campaigns.This information is used to analyze what our visitors like to do on our website or mobile application, and the effectiveness of our features and advertising, as well as interactions with our e-mail and advertising.
  • Web server logs. Web server logs are records of activity created by the computer that delivers the webpages you request to your browser. For example, a web server log may record the search term you entered or the link you clicked to bring you to the website. The web server log also may record information about your browser, such as your IP address and the cookies set on your browser by the server. This information is used to help us understand which of our services is the most popular.We use this information to monitor our networks and the visitors to our websites. Among other things, it helps us understand which of our services is the most popular.

Use of Technologies

Cookies and Technologies serve the following useful purposes:

  • Functional purpose. The Technologies allow us to deliver a better user experience. For example, this type of Technologies ensure that the information displayed on your next visit to our website will match up with your user preferences. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.
  • Performance purpose. The Technologies enable us to analyze the performance and design of our website and detect errors. For example, this type of Technologies allow us to recognize that you have visited our website before and shows which sections of our website are most popular by allowing us to see which pages visitors access most frequently and how much time visitors spend on each page. Additionally, the performance purpose cookies enable us to prevent fraudulent activity and improve security.We use, without limitation, Google Analytics, Stripe, and similar analytics cookies to achieve this.These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
  • Tracking purpose. The Technologies enable us to record data about the user of that specific browser, such as his or her actions on a site, browsing activity, purchases and preferences, IP address and geographical locationThe information collected via tracking Technologies is used for targeted marketing, to direct and display advertisements as precisely as possible to relevant segments of the internet users, that is, potential customers.
  1. Cookies and Technologies in use

Chat environment

Service Provider Name Expiration Purpose
Pactum AI CookieConsent 1 year Functional purpose
Google _ga*, _gat* 2 years Performance purpose
Datadog _dd_s 5 minutes Performance purpose

 

Website

Service Provider Name Expiration Purpose
Pactum AI CookieConsent 1 year Functional purpose
Pactum AI various various Functional purpose
Google _ga*, _gat* 2 years Performance purpose
Facebook _fbp 3 months Tracking purpose
Hubspot hubspotutk 13 months Tracking purpose
Hubspot _hstc 13 months Performance purpose
Datadog _dd_s 5 minutes Performance purpose
Sentry anonId Session Performance purpose
Amplitude via Sentry amplitude_id* Session Performance purpose
Google via Sentry _gid, gsID 1 day Performance purpose
Stripe via Sentry __stripe* 1 year Performance purpose

 

 

Managing the Technologies

If you want to remove or block the Technologies described herein from your device, you can update your browser settings (consult your browser’s “help” menu to learn how to remove or block the Technologies). We are not responsible for your browser settings. You can find good and simple instructions on how to manage cookies and other Technologies on the different types of web browsers at www.allaboutcookies.org.

Please be aware that rejecting cookies may affect your ability to use the website, and our ability to recognize your browser from one visit to the next. Please note you must separately opt out in each browser and on each device.